![]() Products that are sent, must be received by you or someone in the same house.The product cannot be used on the first try. ![]() The product does not match your order, either the description or the picture.Products are damaged and expired during delivery.Except for products that require installation (furniture and electronics), you can apply for a product return when the installation staff arrives or max 3 days after the product is received (whichever occurs first) by attaching a video of unboxing the goods received by the customer. The deadline for product returns is at 12 o'clock in the evening on the same day you receive the ordered product by attaching an unboxing video of the goods received by the customer.
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